Security & compliance
SEV AI Solutions is built for businesses that need reliability, governance, and operational visibility. We support security review workflows and regulated deployments—without sacrificing customer experience.
Data handling
Configurable retention + minimization options for operational fit.
Enterprise note: exact controls vary by scope and configuration.
Governance
Clear escalation policies, QA review workflows, and change control patterns.
Enterprise note: exact controls vary by scope and configuration.
Reliability
Designed for consistent call handling and standardized outcomes across teams.
Enterprise note: exact controls vary by scope and configuration.
Security posture
These pillars communicate how we approach security and compliance in a way that supports buyer expectations and procurement review.
HIPAA-ready deployments
Designed to support regulated workflows with controlled handling of sensitive information, escalation rules, and configurable data minimization.
Available details provided during security review for qualified buyers.
SOC 2 aligned practices
Operational controls aligned to common SOC 2 expectations: access control, change management, logging, and incident response readiness.
Available details provided during security review for qualified buyers.
Encryption in transit & at rest
Transport security (TLS) and encryption at rest for stored artifacts where applicable, with configurable retention policies.
Available details provided during security review for qualified buyers.
Least-privilege access
Role-based access patterns and environment separation options for teams and vendors to reduce unnecessary exposure.
Available details provided during security review for qualified buyers.
Audit-friendly logging
Call outcome tagging and structured logs designed for QA, compliance reviews, and operational visibility.
Available details provided during security review for qualified buyers.
Policy-based human handoff
Escalation policies ensure sensitive, complex, or high-risk scenarios route to humans with context—without forcing automation.
Available details provided during security review for qualified buyers.
Enterprise review support
For regulated organizations or security-conscious teams, we can support a review process with documentation, deployment constraints, and audit-friendly configuration options. Choose Enterprise for advanced controls and SLAs.
Security questionnaire
We support common vendor review workflows.
Access controls
Least-privilege patterns and role-based options.
Logging & QA
Outcome tagging designed for oversight and improvement.
Disclaimer: “HIPAA-ready” and “SOC 2 aligned” refer to deployment patterns and operational controls; final compliance depends on your environment, configuration, and internal policies.